Terms of Service
Last updated: October 29, 2026
Using Solvayas
These terms govern use of solvayas.com, operated by Jieyang Yanshun Information Technology Co., Ltd. The site presents makeup organization products and related shopping information. Purchase-specific matters are explained in our Terms of Purchase; handling of personal information is explained in our Privacy Policy.
Responsible access
Use the site lawfully and provide accurate information when contacting us or using shopping functions. Do not interfere with the site's operation, introduce malicious code, attempt unauthorized access, misuse another person's information, or submit deceptive or unlawful content. If an account is used, keep its credentials secure and notify us of suspected unauthorized activity.
Product information and site content
Review individual listings for dimensions, materials, components, and care information relevant to an organizer. Styling images may contain items that are not part of the purchase. Screen settings can affect color appearance. We aim to keep information clear and accurate and may correct errors; these terms do not permit us to avoid obligations concerning goods as described or accepted orders.
Site text, artwork, photography, branding, and other materials may be protected by intellectual-property rights. Browsing and ordinary personal shopping use do not grant a right to republish or commercially exploit those materials. Respect rights in any content you send us and avoid including unnecessary sensitive personal information.
Availability and outside services
Site access may be interrupted for maintenance, technical problems, or events outside our control. Links and third-party services, if present, may have their own terms. We do not promise uninterrupted access or endorse every third-party statement merely because a link is available. Mandatory obligations and consumer protections continue to apply.
Questions, disputes, and updates
Contact our support team with the relevant page or order details so we can investigate a concern. We may update these website terms as the service changes and will identify the revised version by its update date. No provision is intended to exclude liability or a remedy that cannot lawfully be excluded, or to remove mandatory rights. Purchase commitments are addressed by the terms applicable to the order rather than retroactively changed by a later website update.
Company and customer support
Jieyang Yanshun Information Technology Co., Ltd.
Ground Floor, No. 15, Building C, Huarong Garden, West of Renyi Road and North of Jianyang Road, Dongxing Subdistrict, Rongcheng District, Jieyang, Guangdong, China.
Email: service@solvayas.com
Telephone: +86 663 826 1858
Support hours: Monday–Friday, 9:00–18:00, Beijing time (UTC+8). We normally reply within 1–2 business days.